Infiniti offers best in class support with a variety of communication methods including phone and e‑mail support, and live support on WhatsApp, Skype, and TeamViewer or similar remote desktop support software.
Contact Support
Infiniti's standard technical support hours are from 9AM to 4:30PM Mountain Time. Overseas and after hours support is available upon request based on the availability of our technical support team.
To begin a support session please have your serial number ready and contact our technical support team by one of the following options:
Infiniti products are backed by a standard 1 year warranty with optional extended warranties available up to 5 years or more depending on the product. The terms of our warranty can be found here: www.infinitioptics.com/terms