Infiniti offers best in class support with a variety of communication methods including phone and e-mail support, and live support on WhatsApp, Skype, and Teamviewer or similar remote desktop support software.
Infiniti's standard technical support hours are from 9AM to 4:30PM Mountain Time. Overseas and after hours support is available upon request based on the availability of our technical support team.
To begin a support session please have your serial number ready and contact our technical support team:
Phone: Dial 1-866-969-6463 and press “3”.
Infiniti products are backed by a standard 1 year warranty with optional extended warranties available up to 5 years or more depending on the product. The terms of our warranty can be found here: www.infinitioptics.com/terms